My mission: Help the Helpers.
About
Jefferson Spratt has worked across aged care, technology and AI, supporting providers through practical, human-centred change. After working in Digital Experience at Uniting and building Aged Care AI tools at KPMG, he now leads Heidi Health's growth across Aged Care, helping organisations use AI where it matters most - reducing paperwork, improving employee experience, and returning time to quality care. Heidi Health is an Australian healthcare AI company helping care teams spend less time on documentation and more time with clients.
The Fun Stuff
Why Aged Care
At Uniting, part of my role was capturing testimonials from our residential and home care clients. Seeing the realities and structural brokenness of aged care firsthand set me on a mission - to bring AI technology to a sector that desperately needs it.
Recommended Reading
My Life At War - Podcast by Uniting NSW
I love a good podcast. In fact, I co-hosted this one at Uniting that interviewed WWII Veterans in their homes (Uniting.org/veterans).
Aged Care Market Analysis - KPMG
An annual go-to for market trends and insights. Particularly interesting comparing the relative growth for different providers.
A Man on the Inside - Netflix TV Show
A retired professor gets a new lease on life when a private investigator hires him to go undercover inside a San Francisco retirement home. Captures the cast of characters in a retirement home perfectly. A great watch.
Secret Weapon
Claude Cowork has changed everything. I've linked it to my emails, calendar, documents, video calls, to-do list and more. Claude connectors unlocks so much more potential and delivers higher quality results.
Publicateions
Published
Publisher
ISBN
Buy it now:
Amazon
Membership
May 4, 2026
Standard Member
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Company
Location
Sydney, Australia
Expertise
AI, Technology, Innovation, Growth